HESAV

Questionnaire à l’intention des usagers de la bibliothèque HESAV

by Raymonde Galuffo | Apr 23, 2012

La bibliothèque HESAV participe actuellement à un test d’indicateurs de performance et de qualité relatifs aux bibliothèques HES-SO.

Dans ce cadre, nous souhaitons évaluer au mieux la qualité des services qui vous sont proposés par la Bibliothèque HESAV.

Nous vous demandons de bien vouloir répondre à ce questionnaire  [cliquer sur l’icône Doc ; attention le chargement du document peut être long]. Cela ne vous demandera pas plus de 10 minutes et offrira un outil précieux pour la gestion de ce service.

Une version papier du questionnaire peut également être obtenue au bureau du prêt.

Une fois le questionnaire rempli, merci de nous le retourner :

  • Soit par mail à l’adresse biblio@hesav.ch
  • Soit dans la boîte aux lettres de la bibliothèque (Beaumont 21, Tour, rez-de-chaussée)
  • Soit au bureau du prêt

Le questionnaire peut être rendu anonymement en version papier.

Merci de nous retourner le questionnaire d’ici au 4 mai.

Les bibliothécaires

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